Rating
IT
Information Systems Technician
Manages and secures telecommunications and computer networks, including fiber, satellite, and voice systems. Installs, configures, and maintains network infrastructure and hardware, supporting command-and-control communications in demanding operational environments.
Description
Information System Technician (IT) Transmits, receives, and processes all forms of telecommunications using current technology such as fiber optics and digital microwave satellites; operates, manages, and controls telecommunications transmissions, computer networks, terminals, and processing equipment. An information system technician (IT) is responsible for establishing and maintaining Coast Guard computer systems, analog and digital voice systems (telephones and voicemail), installing and maintaining the physical network infrastructure that ties the systems together. IT’s at sea support tactical command, control, communications, and computer systems.
Core Skills
- network administration
- LAN/WAN configuration
- telecommunications systems management
- VoIP and voice systems administration
- Windows and Linux systems administration
- user account and identity management
- troubleshooting and incident resolution
- help desk and end-user support
- network monitoring and performance tuning
- information assurance best practices
- documentation and change management
- hardware and software installation
- cybersecurity hygiene and compliance
- backup and recovery operations
- customer service and communication
Civilian Career Paths
- NETWORK_ENGINEERING
- SYSTEMS_ADMIN
- HELP_DESK
Common Certs
- CompTIA Security+
- CompTIA Network+
- CompTIA Linux+
- Cisco Certified Network Associate (CCNA)
- Certified Information Systems Security Professional (CISSP)
- Certified Ethical Hacker (CEH)
- Microsoft Certified: Azure Administrator Associate
- AWS Certified Solutions Architect – Associate
- VMware Certified Professional – Data Center Virtualization (VCP-DCV)
- ITIL 4 Foundation